Projector Lamp Submission Form:

Customer Information

(Fields with red labels are required)

First Name:   Last Name:  
Company Name:
Street Address:  
City:       State/Province/Region:        Zipcode:  

Projector Lamp Information

(Fields with red labels are required)

  • Company the lamp was purchased from:


  • Date the lamp was purchased:


  • Order/Case#:

  • Model of the projector the lamp is being used with:


  • Model# of BTI Lamp:


  • Serial# of BTI Lamp:


  • Detail of problem & comments:


Additional Information

  • Does the lamp fit the device?

  • Did the lamp work when it was first installed?

  • How long did the lamp work?   

Submit Request


If you are a vendor/dealer/distributor AND have a direct account with BTI, please fill out the RMA request form and email it to You can also fax it to 626-336-5657.