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Battery Technology Inc. - True to the Original

Return Policy

Warranty Policy

Laptop Battery Submission Form:

Customer Information

(Fields with red labels are required)

First Name:   Last Name:  
Company Name:
Street Address:  
City:       State/Province/Region:        Zipcode:  
Country:
Phone:  
Fax:
Email:  

Laptop Battery Information

(Fields with red labels are required)

  • Company the battery was purchased from:

     

  • Date the battery was purchased:

     

  • Order/Case#:

  • Model of the Laptop the battery is being used with:

     

  • Model# of BTI Battery:

     

  • Serial# of BTI Battery:

     

  • Detail of problem & comments:

     

Additional Information

  • How many times have you fully charged and depleted the battery?   
  • When fully charged what is the highest percentage indicated by the laptop system?   
  • After fully charging how long will the battery run without the AC adapter? (in hours)   
  • Does the computer warn you before shutting down?

  • What operating system do you use? (Windows Vista, XP, etc.)   
  • BIOS version / date   
    Obtain at: Start / All Programs / Accessories / System Tools / System Information
  • SMBIOS version   
    Obtain at: Start / All Programs / Accessories / System Tools / System Information

Submit Request

Change to different submission forms?

AC Adapter Submission Form
Projector Lamp Submission Form
Others Battery Submission Form

ATTENTION VENDORS/DEALERS/DISTRIBUTORS

If you are a vendor/dealer/distributor AND have a direct account with BTI, please fill out the RMA request form and email it to rma@batterytech.com. You can also fax it to 626-336-5657.